PCS Management Consultants, Energising Change


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Services We Offer

1.1 STRATEGY PLANNING AND DEVELOPMENT

Creating a vision and its supporting strategy is one of the most challenging tasks undertaken by your organization today.

In a world that moves at the speed of the internet, work goes on day-by-day, and the urgent and pressing needs of today's problems can be totally absorbing and immediate until the business finds itself in a reactive stance.

The absence of a vision and an actionable comprehensive strategic business plan forces the organisation to spend a lot of time fire-fighting rather than proactively creating value for your company and your customers.


Whether you are improving your service delivery and efficiencies or seeking growth and expansion, PCS can help ensure that major business initiatives are planned and executed effectively to meet your objectives.

STRATEGIC PLANNING SERVICES INCLUDE

  • facilitating brainstorm sessions or think tanks;
  • development of a strategic plan; and
  • developing a plan of execution that results from a strategic plan

1.2 TRANSACTION ADVISORY SERVICES

In an expanding and growing business environment there are frequent capital investment and fund-raising opportunities.

In order to complete and implement a successful transaction, PCS offers transaction advise where our objective is to create value from the transaction advisory process rather than simply confirming what may already be known.

Transaction advisory services include traditional financial and tax due diligence but also extend into a wider range of other services throughout the transaction life-cycle to support the bid process.

TRANSACTION ADVISORY SERVICES INCLUDE

  • financial and tax due diligence;
  • commercial due diligence;
  • operations due diligence;
  • management assessment and recommendations;
  • legal advise; and
  • valuations

1.3 MONITORING, EVALUATION AND RESEARCH

Plans are essential but they should be living documents.


If they are not working, or if the circumstances change, then these plans need to change too.

Monitoring and evaluation are both tools which help you know when plans are no longer appropriate or if circumstances have changed.


They provide you with the information you require to make decisions about your organisation or project and about changes that are necessary in strategy or plans.

PCS has resources with the appropriate range of evaluation skills and experience to provide you with an objective evaluation of your organisation or project.

Through this you would be able to review progress, identify problems in planning and/ or implementation and take the necessary actions to address these issues.

RISK EVALUTION SERVICES INCLUDE

  • data collection;
  • customised research services;
  • data analytical services;
  • strategic and enterprise risk management;
  • operational and reputational risk management;
  • organisation and governance;
  • business and commercial risk management;
  • financial risk management; and
  • regulatory risk and compliance

1.4 PROJECT MANAGEMENT

Business gets done through projects large and small.


Projects face many challenges including severe resource constraints, aggressive delivery dates, increasing involvement of outside partners and high levels of risk and complexity.

PCS can provide you with professionals who can focus on enhancing the processes surrounding project and programme management offices, evaluating project deliverables or the provision of seasoned project managers.

PROJECT MANAGEMENT SERVICES INCLUDE

  • change/scope management;
  • issues management;
  • planning, scheduling and resource management;
  • accounting;
  • portfolio management;
  • quality assurance; and
  • communication.

1.5 PERFORMANCE IMPROVEMENT SERVICES

In a changing economic environment, customer sophistication and the move to lean services have caused senior management to rethink their operational capabilities.

Customers in every market have become better informed, more demanding, and more selective. If your organisation cannot leverage your operations to provide superior service or value you will lose.

There is an on-going need for you to remove inefficiency from your systems with particular emphasis on revenue, cost and supply chain performance-improvement.

These changes will affect almost every business activity, the management systems that support those activities, and the mindsets and behaviours of the people who perform them.

PCS has a wealth of experience in transformation and can partner with you to realise efficiencies in financial targets, customer satisfaction, internal operations and human resource systems and development.

PERFORMANCE IMPROVEMENT SERVICES INCLUDE

  • establishing a balance score-card system;
  • financial management;
  • revenue management;
  • cost management; and
  • supply chain management

1.6 CHANGE MANAGEMENT

In your organisation there is likely to be two types of focuses, which are firstly, the normal delivery process, where the main business of the organization is done and secondly, change activities, whereby necessary change is made to the business and the way it is done.

When change is introduced in organisations employees naturally resist such change.

If you attempt to change without understanding this invisible element, any change is doomed to serious problems and failure.


PCS employs the ADKAR model to facilitate the change in your organisation.

This will enable you to implement and measure the outcomes of the following change elements:

  • awareness;
  • desire;
  • knowledge;
  • ability; and
  • reinforcement

1.7 HUMAN CAPITAL MANAGEMENT

Human resources are an organization's most valued assets - who individually and collectively contribute to the achievement of the objectives of the business.

Organisations must deploy a strategic approach to maximize the capabilities and commitment of its employees; thereby aligning human resources to achieve the most effective and efficient accomplishment of the organisations mission.

PCS has skilled resources that can assist you to advise you on how to attract, develop, engage and reward your people to attain operating success.

We act as a trusted advisor to management utilising our in-depth corporate experience to achieve holistic impact through cultural change.

PCS will analyze your business strategy, issues, and organizational dynamics and implements hands-on, practical, and results-oriented human capital strategies that drive business success.

HUMAN CAPITAL MANAGEMENT SERVICES INCLUDE

  • policy updates;
  • organisational structure reviews;
  • generation of job descriptions; and
  • performance evaluation systems
  • human capital strategy;
  • organisational design;
  • culture alignment;
  • regulatory and policy updates;
  • performance evaluation systems; and
  • automation of HR processes

1.8 MARKETING MANAGEMENT

The times have changed.

For each product offered by a brand name there are now a number of substitutes which equally address consumer requirements.

It is therefore imperative that marketing efforts place greater emphasis on understanding the changing needs of today’s customer.

You need to understand the customer needs and make major decisions on factors such as the features to include, the price to be offered to customers and the budget to be spent on marketing and advertisements.

The PCS marketing consultant team can carefully analyze customer needs and carefully monitor competitor marketing moves.

Based on which we can provide you with guidance on identification of market segments, differentiation, branding and reducing costs of customer acquisition.

MARKETING MANAGEMENT SERVICES INCLUDE

  • Strategic marketing;
  • Branding;
  • Business to Business marketing;
  • Services marketing;
  • Direct marketing; and
  • Marketing research (quantitative and qualitative research)

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